If you are applying for a Basic, Standard or Enhanced DBS check, you will need to prove your identity.
ID for DBS checks can be done either via a Digital ID check, or by providing physical documents.
The Disclosure and Barring Service (DBS) requires organisations to verify an applicant’s identity using specific combinations of approved documents. These rules ensure that the correct individual is being checked and that safeguarding standards are maintained.
The official DBS identity checking guidelines (effective 22 April 2025) set out three routes for verifying physical ID for DBS checks.
DBS ID Checking Routes
The Primary Route
The preferred and fastest method. Route 1 should always be used where possible.
Documents Required
- One document from Group 1
- Two additional documents from Group 1, 2a, or 2b
Must Confirm
- Full name
- Date of birth
If Route 1 Is Not Possible
Used only where Route 1 requirements cannot be met.
Documents Required
- One document from Group 2a
- Two additional documents from Group 2a or 2b
Additional Requirement
- External ID verification check must be completed
Last Resort Route
Used only when Routes 1 and 2 are not possible.
Documents Required
- UK birth certificate (issued more than 12 months after birth)
- One document from Group 2a
- Three further documents from Group 2a or 2b
If Route 3 cannot be satisfied, fingerprinting via a paper DBS application may be required.
Note: For Basic DBS checks, only 1 additional Group 1, 2a, or 2b document needs to be seen.
If your organisation uses Digital ID Checks (available through Quicker DBS), then you do not need to worry about any of the below!
Group 1, 2a and 2b Documents for DBS ID Checks
The DBS divides acceptable identification documents into three groups:
- Group 1 – Primary Identity Documents
- Group 2a – Trusted Government Documents
- Group 2b – Financial & Social History Documents
You can find the full document breakdown below.
Important Rules About Documents
- Documents must be original physical documents.
- The only exceptions are:
- An eVisa viewed through the Home Office “View and Prove” service.
- A digital PASS card with a QR code that has been properly checked.
Organisations cannot accept: - Photocopies
- Scanned copies
- Faxed copies
- Photos of documents
- Bank statements printed from online banking are not acceptable.
- If needed, the applicant can ask their bank to print and stamp a statement.
Group 1 Documents – Primary Identity
Group 1: Primary identity documents
Group 2a: Trusted government documents
Group 2b: Financial and social history documents
How To View Documents
Option 1 – In Person (Preferred Method)
The ID check should be carried out face-to-face.
The ID checker must:
- See the original physical documents (or eVisa/digital PASS card).
- Check them in the presence of the applicant.
You must keep a record of the documents used for at least 2 years.
This is the standard and preferred method.
Option 2 – Video Call (With Documents Posted First)
If a face-to-face check is not practical, you can use a live video call (for example Google Meet or FaceTime).
However:
- The ID checker must have the original physical documents in their possession.
- The applicant must post the documents to the ID checker before the video call.
- The ID checker must not rely on simply viewing documents on camera.
- You must assess and manage any risks involved.
After the check:
- The documents must be returned securely.
- You must record why Option 1 was not used.
- You must keep document records for at least 2 years.
- The reason must relate to the individual case. You cannot use Option 2 as standard practice.
Example – Option 2
Susan applies for a job in Sussex but lives in Aberdeen.
She cannot attend in person due to childcare responsibilities.
She posts her documents by special delivery.
During a video interview, the recruiter checks the physical documents while speaking to her.
The documents are then safely returned.
The recruiter records:
- That physical documents were checked.
- That the applicant was seen over video call.
Option 3 – Video Call (Documents Not Yet Seen in Person)
This option should only be used if Options 1 and 2 are not practical.
The ID check can be done over video call where:
- The applicant shows documents on camera, or
- Sends scanned copies/photos by email.
At this stage:
- The ID checker must record all document details.
- The ID checker must clearly note that physical documents have not yet been seen.
Before employment starts:
- The applicant must present the full original documents in person.
- In exceptional cases, this may happen on the first day of work.
- A full valid combination of documents must be provided.
- One document alone is not enough.
The ID checker must:
- Record the date the physical documents were later checked.
- Compare them against the details recorded earlier.
- Investigate any differences (as discrepancies may invalidate the DBS check).
The applicant must not start work until a full and satisfactory set of original documents has been checked.
You must:
- Record why Options 1 and 2 were not used.
- Keep document records for at least 2 years.
- Make sure the reason is specific to that individual.
You cannot use Option 3 as your normal process.
Example – Option 3 (Overseas Applicant)
Shauna applies for a job in Cumbria but lives in California.
She cannot attend in person and cannot post documents because she needs them for visa travel.
During a video interview:
- She shows her documents on camera.
- The recruiter records all details and notes physical documents have not yet been seen.
When Shauna arrives in the UK:
- She presents the original documents.
- The recruiter checks them and confirms this in writing.
Example – Incomplete Documents
Erik applies for a Care Worker role in Norfolk but lives in Gwynedd.
He cannot attend in person and cannot post documents because he is moving house.
During a video call:
- He shows his documents.
- The recruiter records the details and notes originals have not yet been seen.
On his first day:
- Erik only brings his passport.
- This is not a full valid document combination.
Erik must not start work until the complete set of required original documents is checked.
